1) Information We Collect

• Contact data: name, email, phone, shipping/billing address.
• Order & payment data: products purchased, order totals, transaction identifiers (payments are processed by secure third-party processors; we don’t store full card details).
• Technical data: IP address, device/browser info, pages viewed, cookies.
• Communications: messages sent to our support or social channels.

2) How We Use Your Information

• To process and deliver orders, provide invoices, and handle returns.
• To communicate about orders, updates, offers (with your consent where required).
• To improve our website, prevent fraud, and comply with legal obligations.

3) Cookies & Similar Technologies

We use cookies/analytics to remember your preferences, understand site usage, and personalize content. You can manage cookies in your browser settings; disabling some cookies may affect functionality.

4) Sharing & Disclosure

• Service providers: payment gateways, delivery partners, analytics, and customer support tools—only to the extent needed to provide services.
• Legal: if required by law, to protect our rights, users, or prevent fraud.
• Business transfers: in a merger, acquisition, or sale of assets, data may transfer under this Policy.

5) Payments

Payments are processed by secure third-party processors. Your card details are handled by the processor under PCI-DSS standards; we do not store full card numbers.

6) Data Retention

We retain personal data for as long as necessary for the purposes above, including tax/accounting obligations and dispute resolution.

7) Your Rights

• Access, correct, or delete your personal data (subject to legal exceptions).
• Opt-out of marketing at any time via the link in emails or by contacting us.
• Withdraw consent where processing is based on consent.

8) Children

Our services are not directed to children under 13. We do not knowingly collect data from children.

9) International Transfers

Where applicable, we implement safeguards for cross-border data transfers as required by law.

10) Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on this page with the revised date.

11) Contact Us

If you have questions or requests, contact us at:
Email: support@rosivella.com
Website: https://rosivella.com